Intercultural Liaison
The goal of trust building is to create a sense of safety, and thereby improve cooperation, between minority communities and public authorities. By engaging a trust builder in the first meeting with a minority family, space is created for dialogue in a diverse society. The trust builder's role is to foster a better understanding of rights and responsibilities between service users and providers. This can help reduce discrimination and increase user influence in public services and society at large.
Areas of Use
In cases where a deeper cultural understanding of a minority language speaker's background is needed, engaging a cultural mediator can be crucial. This makes it easier to identify early signs of mistrust and disagreement, helping to prevent the escalation of conflicts of interest.
The cultural mediator's task is to promote dialogue between the parties involved — using a balanced approach to address value conflicts and cultural differences early in the case process, such as in a child welfare case.
Why is This Necessary?
Role
The cultural mediator's task is to create safety and understanding, and thereby improve cooperation between minority communities and public authorities.
Function
The cultural mediator conveys and explains attitudes and customs across cultures, helping to avoid misunderstandings and de-escalate conflicts.
Expertise
The cultural mediator's competence and strong communication skills are valuable assets that contribute to a more inclusive society.
Contact Us
Do you have questions or need more information? Feel free to send us a message via the form.
If you need an interpreter, please place your order in the portal if you have a user account, or contact us at post@tolkenett.no.