Privacy
All processing of personal data in Tolkenett AS shall comply with the applicable data protection regulations at all times, including the GDPR and the Personal Data Act. This privacy statement provides additional information about what personal data is collected, how it is collected and what rights you have if personal data about you is registered with us.
Contact information
If you have any questions or comments about this policy or how we process personal data, you can contact us by email, call or send a letter.
Tolkenett AS
Schweigaards Street 12
0185 Oslo
Tel: 22 99 32 99
E-mail: mail (@) tolkenet.no
What is a privacy policy?
A personal data is any information that can be linked to an individual, directly or indirectly, including, among other things, name, postal address, e-mail address, IP address and telephone number, etc.
Purpose of storage of personal data
Tokenett AS offers its services to both individuals and businesses, over the phone, via email and chat. The minimum we need of personal data to be able to respond to inquiries is your name and email address. In order to provide services to our customers, we create customer profiles and it is for these customer profiles that we collect personal data. Tolkenett AS expects that every corporate customer has obtained the consent of its employees to be registered in our systems.
Who is the controller?
Tolkenett AS by General Manager is the controller of the personal data we process in connection with the use of our websites and services, or when you come into contact with us in any other way.
The legal basis for the processing
We have a basis for processing personal data pursuant to Section 8 of the Personal Data Act and Article 7 of the EU Data Protection Directive 95/46/EC, both because the processing of personal data is necessary to carry out orders and respond to enquiries (Section 8 (a)) and Data Protection Directives Article 7 (b)).
Personal data processed by TolkeNett AS
We collect personal data through the following channels:
Form, email and phone
In order to provide our services, we need basic personnel. In some cases a name and email will suffice, in other cases we will need more information to be able to assist. It can be an address and phone number.
Web statistics
We use common Internet technologies, including Google Analytics, to collect information about users so that we can at all times facilitate the best possible functionality and further develop the information offer on the website. This information is retrieved from the computer's browser and is anonymized. More examples of what the statistics give answers to are how many people visit different pages, how long the visit lasts and which websites users come from.
How do we secure the data?
Tolkenett AS has established rules and procedures for the protection of personal data and privacy. If we disclose your personal data to a third party, we will ensure that there are arrangements and agreements in place to safeguard the information and prevent the third party from using the personal data for purposes other than those agreed. We will use all reasonable precautions to ensure that our employees, and third parties who have access to information about you, have adequate information to ensure that they only process this information in accordance with this Statement and our obligations under data protection laws.
Deletion of personal data
TolkeNett AS has established rules and procedures for the deletion of personal data in accordance with applicable data protection legislation. Data will be deleted no later than one year after the user is no longer considered an active user of our website and services. Personal data related to invoicing is stored in isolation and must be secured for 10 years in accordance with the Accounting Act.
Who do we share information with?
Unless you have specifically consented to the disclosure of personal data, your personal data will only be disclosed to others where this is necessary to fulfill our mission obligation. We also share personal data with our subcontractors, possibly also with public authorities if there is a statutory obligation to disclose it. Personal data sent via contact form is stored in our web system. The web system and its servers are located mainly in America (USA).
Your rights
If Tolkenett AS processes personal data about you, you have the right to access your own data. If the personal data is incorrect, incomplete or it is not possible to process it, you can also ask Tolkenett AS to correct the data. We do not process and store information about you longer than necessary for the intended purpose or for what is required under concluded agreements and not beyond the limits of the law. We delete personal data when a user notifies that he/she no longer wishes to use the service. Contact information for changing and deleting personal information can be found at the top of this document under Contact information.
Enforcement of this Privacy Policy
Tolkenett AS may use the information we collect about you when we have reason to believe that it is necessary to identify, contact, or take legal action against persons or companies that may harm you, us, or others. We may also disclose your information when we believe it is required to do so by law and as part of payment collection where there are legitimate reasons.
Consent, choice of law and guardianship
This Privacy Policy applies to all users of our services and our website. We require users to agree to abide by the Statement as part of our relationship.
By using our website, you agree that your personal data may be processed in accordance with this Privacy Policy, including transferred to data processors as described in the statement.
TolkeNett AS is governed by Norwegian law. You agree that any disputes will be dealt with by a court in Norway in accordance with the laws of Norway, unless otherwise provided by local law.